Head of Services
SoftwareONE
Makati City, Philippines
4d ago

The role

Roles & Responsibilities

  • Estimate the service design effort and cost.
  • Articulate individual Service benefits and value proposition for C-level executives.
  • Work alongside the Global Service Architect and take conceptualised Services ideas and provide the technical and business insights to make them globally scaled and repeatable across all SoftwareONE Technology Services markets.
  • Facilitate integration of new Services within the SoftwareONE Software Portfolio Management SPM strategy.
  • Technology and business enablement advocate to advise the best practice methods in how to utilise IT to drive competitive advantage.
  • Provide expert guidance, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy, within all the services developed.
  • Ability to develop detailed project plans and work breakdown structures.
  • Ability to develop Architecture Specification deliverables that map customer business requirements to solution / technologies.
  • Create and implement a solution roadmap and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and / or alliance product landscape.
  • Able to independently complete solution implementation or application design deliverables.
  • Able to learn quickly, and keep pace with the rapid changes in the IT industry particularly in cloud and mobility.
  • What we need to see from you

    Knowledge, Skills and Abilities Required

  • Highly motivated and results oriented
  • Experience in a Systems Integrator or within a large organisation (>
  • 5000 users) implementing complex IT solutions

  • Customer interaction in a consultant, technical delivery or technical leadership role.
  • Certified in Amazon Web Services through AWS Certified Solutions Architect Associate Level
  • Desirable to be certified in Amazon Web Services through AWS Certified Solutions Architect Professional Level
  • Desirable to be certified in Microsoft Azure through 70-534 : Architecting Microsoft Azure Solutions Expert knowledge in one and Advanced knowledge of at least two in the following technology areas
  • Core infrastructure, virtualisation and systems
  • Cloud solutions (Public, Private, Hybrid)
  • Cloud Workload optimisation (Backup or Storage)
  • Network and security
  • Information management
  • Mobility and WAN
  • Identity management
  • Data and BI
  • Solid problem solving skills required.
  • Excellent verbal and written communication skills as well as strong business acumen.
  • Excellent presentation skills as you will be required to present to customers and at conferences.
  • Role Expectations

  • Own and manage knowledge sharing within a community (e.g. team, practice, or project).
  • Ensure team members support knowledge sharing and re-use requirements of project.
  • Must obtain and maintain vendor certifications.
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