Mass Hiring | CSR
Sapient Global Services
Quezon City, Philippines, Philippines
23h ago
source : Dream Career Builder
  • Answer telephone promptly and in a polite and professional manner
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable).
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Ability to handle confidential and sensitive information.
  • Ability to communicate effectively on the telephone.
  • Ability to exercise good judgment to handle calls appropriately.
  • Ability to demonstrate good customer service.
  • Utilizes medical acceptance criteria to screen and schedule appointments for new patients, to ensure optimal efficiency in clinic operations.
  • Job Types : Full-time, Permanent

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