Receptionist (Makati City)
Ninja Van
Manila, Philippines
3d ago

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.

Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts.

Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.

But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.The Receptionist will be responsible in making a good first impression for the organization, which can affect the organization's success.

Responsibilities :

  • Greet visitors appropriately.
  • Determine visitor needs in a professional manner.
  • Maintain visitor register.
  • Offer refreshments to visitors where appropriate.
  • Direct visitors to correct person.
  • Ensure back up when absent from reception desk.
  • Answer and address incoming phone calls in a timely and polite manner.
  • Clearly determine the purpose of the call.
  • Deal with queries and provide correct information.
  • Forward calls to appropriate person.
  • Take and deliver messages accurately and completely
  • Sort and distribute incoming mail.
  • Prepare outgoing mail for pick-up or courier.
  • Organize courier deliveries.
  • Monitor people coming and going through the reception doors.
  • Maintain office security by following safety procedures, health protocols and controlling access via the reception desk (monitor logbook, issue visitor badges, thermal scanning and fill up form of Health Status Questionnaire).
  • Be aware of and report suspicious activity
  • Photocopy and collate documents.
  • File documents accurately.
  • Maintain equipment and report any malfunctions.
  • Monitor, control, and order office supplies.
  • Book meeting room.
  • Inform participants.
  • Set up meeting room with necessary stationary and equipment.
  • Organize catering for meeting.
  • Prepare correspondence and documents.
  • Update databases.
  • Organize mailings.
  • Prepare and maintain spreadsheets.
  • Schedule and follow up on appointments.
  • Keep reception area clean and neat.
  • Maintain and organize reading materials.
  • Qualifications :

  • Candidates must possess at least Bachelor's / College Degree preferably business related course.
  • Must have at least 2 years of relevant work experience.
  • Must be Computer literate.
  • Good command in written and oral English communication
  • Strong organizational skills with ability to prioritize and multitask.
  • Willing to be assigned in Makati City.
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