Developing a solid and trusting relationship between major key clients and companyResolving key client issues and complaintsDeveloping a complete understanding of key account needsAnticipating key account changes and improvementsManaging communications between key clients and internal teamsManaging account team assigned to each clientStrategic planning to improve client resultsNegotiating contracts with the client and establishing a timeline of performanceEstablishing and overseeing internal budgets with the company and external budgets with the clientWorking with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs metCollaborating with the sales team to maximize profit by up-selling or cross-sellingPlanning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company trainingMeeting all client needs and deliverables according to proposed timelinesAnalyzing client data to provide customer relationship managementExpanding relationships and bringing in new clientsProven work experience as a Sales account manager or Sales account executiveHands on experience in sales and an ability to deliver excellent customer experienceKnowledge of CRM software and MS Office (MS Excel in particular)Understanding of sales performance metricsExcellent communication and negotiation skillsAn ability to deliver projects and answer inquiries on timeBusiness acumen with a problem-solving attitudeBSc degree in Business Administration, Marketing or relevant field
A1+ Multinational Packaging Inc.
Cebu City, Philippines
source : Bossjob
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