Antispam Research Engineer
Trend Micro
Metro Manila, Philippines
4d ago
  • Assist Trend Micro employees from other departments via phone, chat and email
  • Support customers on inquiry related to assigned project
  • Proofread and check submitted solutions before deployment to customers
  • Conduct quality assurance testing and monitoring of automated systems
  • Generate and maintain reports on a daily, weekly and monthly basis
  • Gather data on special tasks assigned
  • Research and document Spam trends
  • Create Piranha antispam rules to be integrated with Trend Micro Products
  • Verify Information for Whitelisting Participate in other AntiSpam related activities
  • Support internal customers on Spam related inquiry
  • Requirements :

  • Has very good logic and strong observation skills
  • Good computer programming skills
  • Knowledge in regular expression and / or PERL programming language is a PLUS
  • Quality Assurance Experience is a PLUS
  • Knowledge in Email Protocols (i.e. RFC822, SMTP) is a PLUS
  • Willing to work on a shifting schedule and / or willing to be on-call
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