Customer Service Representative
TPG Philippines
Pasig, NCR, PH
1d ago
  • Dayshift! Enjoy work / life balance with no graveyard shift and have two (2) consecutive rest days guaranteed, A culture of Diversity & Inclusion, including 20 days paid leave to support Gender transitioning
  • Competitive salary package of up to PHP 25,000 including allowances + healthcare + incentives and a P20,000 Sign On Bonus, COVID 19 Support including Annual Vaccination Program, 10 days Pandemic Leave and 2 days paid Vaccination Leave
  • HMO on the first day + 2 dependents upon regularization, Flexible hybrid way of working with ongoing work from home arrangements for successful applicants with a stable internet connection (>
  • 10 Mbps speed)

    Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to form TPG Telecom Limited.

    TPG Telecom Limited has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix. TPG Telecom is the second largest telecommunications company listed on the ASX.

    Combining a mobile network and a fixed line network delivering exceptional performance, TPG Telecom Limited is connecting Australia for the better.

    We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG Telecom.

    Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.

    Job Responsibilities :

  • Support our Australian residential internet, mobile phone or home phone customers with billing and account queries
  • Resolve customer issues by telephone
  • Provide excellent customer service
  • Job Requirements :

  • 6-12 months’ Telecommunications BPO Experience is preferred.
  • Candidate must possess at least a High School Diploma, Vocational Diploma / Host Certificate; Graduate of any 2 or 4-year course is favorable
  • Excellent customer service attitude
  • Above average English communication skills; Proficiency in English verbal and written skills is a must
  • Process-oriented with attention to detail
  • Positive attitude and willingness to learn and develop new skills
  • Friendly, positive manner and great at establishing rapport with customers
  • Experience with billing, credit card payments or financial matters is desired
  • Experience with a telecommunications or mobile account is an advantage
  • Interested? Send your resume today!

    TPG Telecom is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19.

    Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.

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