FUNCTIONAL OVERVIEW :
The Health and Benefits Associate is expected to perform tasks quickly and efficiently, with a high level of professionalism and positive attitude.
It is expected that the Health and Benefits Associate is capable and able to help in assisting with the administration of all health and benefits programs, including but not limited to medical, dental, vision, life insurance, short- and long-term disability and compensation claims.
DUTIES AND RESPONSIBILITIES :
With critical medical thinking skills and good bedside manner
Provide basic health care administering first aid where needed and evaluating employees’ overall health
Attend to and Follow up all medical-related concerns
Administer first aid / nursing intervention to employees
Assist patient to nearest hospital due to emergency
Clinic & Supplies Management
Monthly medical supplies disbursement, inventory & requisition.
Aid in medical events and activities
Administer first aid / nursing intervention to employees and members.
Medical Certificate validation
Monitor and update all clinic tracker
Safekeep medical records
Distribute HMO cards
Aid in medical events and activities
Dissemination of health-related bulletin on a monthly basis.
Other adhoc task that maybe assigned from time to time.
OFFICE HEALTH AND SAFETY
Perform Accident or Incident Investigations and Prepare Accident / Incident reports (WAIR / EWAIR)
Perform safety walk weekly
Lead and encourage the employees to participate evacuation drills (fire, earthquake) and secure accurate postmortem reports
Enforce company policies and procedures and Safety and Health Regulations and Standards
Observe work in progress and assure safety equipment is worn and procedures followed
Suggest for corrections and follow-up to correct violations
Resolve complaints and suggest to management for corrective action
Ensure employee safety training, classroom lectures, demos and hands-on instruction.
Review accidents and suggest preventing similar future incidents
Execute effective safety, hazard control and industrial hygiene program. (solid waste disposal monitoring)
Evaluate risks and hazards and suggest for corrective action
Assign responsibilities and update safety organizational charts as needed
Monitoring and keeping track of ticket resolutions, providing feedback and escalating issues as necessary
Review and input accurate data; track and maintain all encoded data and records
Ensure timely enrollment and deletion of employee & dependents to HMO and company’s Group Life Insurance
Ensure that all benefits of employees are released on identified schedules
Monitor and ensure release and return of HMO cards
Accurate and timely computation / payment of statement of account, i.e. HMO, pre-employment medical exam provider, Group Life insurance and other medical providers
Ensure that all Government Mandated requirements are submitted on time
Ensure timely filling of employee’s complete HMO reimbursement documents and the release of check
Ensure timely submission of employee’s sickness and maternity notification to SSS
Accommodates processing of employee sickness and maternity benefits and ensure company’s 100% reimbursement
Accommodates enrollment of new hire employees in company’s Philhealth
Timely release of Philhealth documents to the confined employees
Coordinates with HRBPs, Payroll Team and other department in relation to medical related benefits
Coordinate compensation claims with third-party administrator. Follow up on claims.
Attending other client concern in terms of medical related benefits
Other Ad hoc tasks as required
MINIMUM COMPETENCIES :
Encodes data with accuracy
Ability to quickly process and organize information
Has high attention to detail, fast learner
Good organizational and time management skills
Capable of dealing with local staff and foreign clients
Enthusiastic, Outgoing, responsible, motivated, dedicated
Average verbal and written communication skills
Excellent interpersonal skills
Can work under minimal supervision
Willing to report on site in BGC, Taguig.
Ability to deliver services with the highest standards
MINIMUM QUALIFICATIONS :
Active PRC license
BOSH Training a plus but not required
Must possess a Bachelor’s degree in Nursing
Has work experience in handling benefits-related transactions
Proficient in MS Office applications (MS Excel, office 365)