ManilaResponsibilities : Provide technical application support for all our Managed Services Client (Investigation, Code fix, Change request)Work closely with Technical Consultant, Functional Consultants and Product Manager to understand business requirements.
Sharepoint, Dynamics CRM, Office 365, based on client requirements.Understand the underlying business requirements, and creating code that will meet the defined business requirements on fixes and change request.
Complete deliverables required for each application support activity, on break-fixes and change request.Document solution design and other related documentations for each assignment, as neededWork across technical areas and with other teams to ensure that the best new technologies are investigated and selected for use where appropriate Qualifications : Hands on experience with .
able to debug complex technical issues involving multiple system components.Strong knowledge of software implementation best practices.
Familiar with ITIL discipline and SLA management.Good verbal and written English communication skillsExperience with different project methodologies (Agile, waterfall, et al.
Experience in working in a global environment, delivering service to global clientsMust be willing to travel and be amenable to changes in work shift / location, as needed on a per assignment basis Provide technical application support for all our Managed Services Client (Investigation, Code fix, Change request)