Senior Partner Support Representative
sunpower
Binan, Philippines
5h ago

Senior Partner Support Representative

Req ID : 70823

How do you build a better tomorrow? A spirit of constant improvement has made Maxeon Solar Technologies the world-renowned leader in solar innovation, and we thrive together to lead the fight against climate change.

The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year.

We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

Maxeon Solar Technologies is a global leader in solar innovation. Built from 35 years of boundary-pushing solar DNA, the company launched as an independent entity following its spin-off from US-based SunPower Corporation in August 2020.

Maxeon designs, manufactures, and sells industry-leading SunPower branded solar products in more than 100 countries through a global network spanning more than 1,100 sales and installation partners.

And Maxeon is powering positive change every day with a brilliant, passionate and driven team of more than 5,000 in Latin America, Europe, Asia and Australia.

We push the boundaries, taking solar technology higher, faster and farther than before.We hold ourselves to a higher standard, striving for the highest integrity, safety, and quality.

Andwe thrive togetheras a global team, embracing our diverse backgrounds to make a positive impact on the world. Are you ready to power positive change?

Essential Duties and Responsibilities :

Overall support to Sales Managers on order management working with cross functional teams for order fulfillment and ensure Process adherence in relation to SOX rules and Internal company processes related to Order to Cash

Opportunity management in Sales Force

Prepare sales quotations any documentation as requested by sales management

Receive and qualify customer POs, Check POs against allocation and book customer orders into ERP system (Oracle)

Communicate customer requirements to sales operations for allocation and availability of products

Send Sales Order confirmation to the customers within specified time scales

Update existing sales order as required.

Submit weekly reports on all the orders due to be shipped the following week etc.

Customer RMA handling including assigning RMA no’s from ERP system, entering RMA's in ERP system, flag all the open RMA's and get them closed in timely manner

Support shipping / logistics department for on time delivery e.g. print packing lists and forward to freight forwarders prior to the shipment, collect all the signed shipping documents and save it on the server prior to the invoicing

Invoicing : ship product and send invoices to the customer within specified time scales

Archive all the documents per SOX requirements

Respond to all inbound calls from customers on status of orders and shipments

Sales Analysis and reports generation by extracting data from the ERP system (Oracle) and export into Excel format

UAT participation on company projects / initiatives

Adhoc tasks as assigned by supervisor / manager

Related Experience and Educational Requirements :

Candidate must possess at least a Bachelor's / College Degree in any field

  • Required skill(s) : Fluency in English, Order Management, Supply Chain, Customer Service, Good Organization skills, Process Oriented,
  • Preferred skill(s) : Understanding in International Trade Terms (INCOTERMS), Letter of Credit, Excellent Communication Skills, Computer Proficient,.
  • Logistics, Experience in Project management

  • Required language(s) : English
  • Preferably 1-4 Yrs Experienced Employees specializing in Order Management, Sales Support, Logistics or BPO Industry.
  • Proficient with MS Office Applications esp. Excel, Powerpoint, and Outlook.
  • Knowledgeable with Office Softwares such as ERP, MRP, and CRM.
  • Superior written and oral communication and collaboration skills, and can deal with executives and business leaders
  • Excellent listening and comprehension skills for complex issues
  • Process oriented and trainable
  • Demonstrated ability to effectively multi task technical issues and maintain a high level of organization and process discipline
  • Demonstrated an ability to take initiative and be proactive
  • Possess leadership skills, self-starter
  • Flexible to changes and be able to adapt quickly
  • Organized and very keen to details
  • Applicants must be willing to work in Laguna Technopark, Binan Laguna
  • Applicants must be willing to work on a night shift schedule, 3pm12midnight / 4pm1am Phil. Time, following Central European Shift
  • At Maxeon Solar Technologies, we believe records are made to be broken.

    Join our dynamic team where we :

    Lead Decisively

    Innovate Relentlessly

    Do the Right Thing

    Diversity at SunPower : Equal Opportunity EmployerSunPower Corporation is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and / or compensation, on the basis of merit.

    Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. SunPower's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

    SunPower is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

    Accommodation for ApplicantsSunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

    If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation : jobs sunpower.

    com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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