153;re committed to creating solid products backed by friendly, responsive service to delight our loyal customers around the world.
As a Shore Solutions Inc. employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.
You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Shore Solutions Inc.
A SNAPSHOT OF YOUR ROLE
As a Customer Service Representative, youâll represent the account and interact with customers through emails and calls and ensure their services- are addressed in a timely and efficient manner.
You use analysis, focus, and patience, coupled with product knowledge to effectively execute what is required. Your day could see you :
â¢ Focus on emails and calls
â¢ Answer and resolve concerns and complaints of customers
â¢ Respond to feedback and reviews of customers
â¢ Process applications of customers
â¢ Provide a first-class customer service experience to our clients.
â¢ Provide personalized, friendly and efficient service
â¢ Demonstrating strong verbal and written communication skills, including appropriate grammar and punctuation on email.
â¢ Promote and demonstrate ACQUIREâs values internally and externally.
A BIT ABOUT YOU
â¢ Excellent in customer service.
â¢ With excellent English communication, listening and organizational skills.
â¢ Can multitask and resolve issues
â¢ Ability to work under pressure.
â¢ Strong sense of accountability on agreed KPIs.
â¢ Willing and able to maintain an appropriate standard of professionalism.
â¢ High level of motivation and drive
WHAT WE VALUE
Weâre proud of our diverse global team, all working in a collaborative environment and happy to share these common values :
â¢ Ambition : Voice and measure your goals.
â¢ Collaboration : Brilliant jerks can be brilliant elsewhere.
â¢ Impact : Do, get it done, create impact.
â¢ Judgement : Make wise judgement calls, putting the team and business at heart.
â¢ Leadership : Continuous improvement starts with independent action.
â¢ Leverage : Do more with less, master the art of leverage.
â¢ Passion : Be positive, bring passion and energy.
â¢ Transparency : A transparent team can help each with other.
Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers :
We are open from Monday to Friday, 8am-4pm.
PROMO : Bring as many friends as you can and win P100 worth of GC from each of your referrals. Walk in to our recruitment sites (WCC, BETA, 1800 and BTC / UPTOWN) from November 25, 2019 to December 13, 2019.
m available at 9am) send to 09065605043