Delivery Manager
Sun Life
Taguig City, National Capital Region
2d ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description :

The additonal FTE is to be used for performing Production suport Delivery Manager role.

Main Responsibilities are :

Stakeholder Management (acorss PH, HK, ID and VN)

Oversight of team's performance in Incident Management, Problem Management and Service Request Fulfillment. Ensuring teamconsistantly meets defined SLA

People Manager for AOS resources within the sub group of the AOS digital Tower

Monthly Performance / Wellness Reporting

Application to oversee ( SunSmart, ACP, AHO, BCOS, HK GCM, RPA)

Job Category :

Project Management - Systems

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