Sales Specialist - AZ, CA, CO, OR, WA
Senior Lifestyle
Corporate Office, Glendale, AZ
6h ago


The Sales Specialist is responsible for providing sales and marketing support to a community based on need and at the direction of the Divisional Director of Sales and Marketing.

This individual is accountable for assisting with lead generation and for closing sales and achieving / exceeding move in goals, as well as maintaining a positive image of the community with referral sources, residents, and staff personnel.

Immediate occupancy growth and revenue growth are the top two priorities and focus areas of this position. This person reports directly to the Divisional Director of Sales.

Essential Functions

  • Complete and send out site visit reports every ten days and host the site visit report review with the Divisional Director of Sales and Marketing, Vice President of Operations, and Regional Director of Operations.
  • Schedule, organize, and conduct tours with prospective residents of independent and assisted living, memory care and skilled nursing.
  • Respond and follow-up with all walk-ins, phone inquiries, and mail-ins timely and appropriately and treat each inquiry with value.
  • Meet the targeted sales expectations with respect to call outs, first on-site personal touches, securing deposits, and move ins.
  • Create, plan, and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to : seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families, professional providers of care and all professional referral sources.
  • Maintain a working knowledge of all software programs.
  • Capable of taking the lead with all sales that become uncertain, and instruct the individual assisting with the lead on immediate next steps and strategies.
  • Participate in huddle calls and all admissions related problem solving sessions.
  • Maintain confidentiality of all pertinent information.
  • Comply with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents’ accounts as it relates to Medicare, third party billing, etc.
  • Interact professionally and effectively with all levels of the organization, residents, family members, etc.
  • Perform other duties as assigned.
  • Qualifications

    Level of Formal Education : Bachelor’s degree

    Area of Study : N / A

    Years of Experience : 1-2 years

    Type of Experience : A solid track record of sales experience and success in the long term care industry and ability to build professional relationships.

    Special Certifications : N / A

    Language Skills : English

    Technical Competencies : Computer proficiency required

    Skills and Ability :

  • Exceptional verbal, written, and organizational skills.
  • Ability to build professional relationships.
  • Ability to multi-task and meet deadlines.
  • Information Systems : N / A

    Personal Attributes : N / A

    Other / Preferred : Driving Requirements

    Driving Requirements

    Does this job require the ability and license to drive an automobile? X Yes No

    Is driving an automobile an essential function of this job ? X Yes No

    A clean driving record with no more than one violation and / or accident within the past 5 years is required for this position.

    Benefits Description

    Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.

    Team members may also be eligible to receive a bonus based on their position. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

    Senior Lifestyle requires proof of COVID-19 vaccination for all employees because of our commitment to the health and safety of our residents, their family members, and all of our team members.

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