So what does a Teammate Sales Specialist really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests.
After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate
Imagine yourself going to work with one thing on your mind : to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics
What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and / or seminars.
You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures.
You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management
So, do you have what it takes to become a Teammate?
What exactly are we looking for? Well, we need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support?
That's definitely a plus! Meanwhile, you have experience in Customer Service, Sales , Billing, Collections and Technical Support? Even better!
Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That's what we need!
A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team.