Creative Content Editor (Digital) - Night Shift
SAP Service Cloud
Makati City, National Capital Region (NCR), PH, 1232
2d ago

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done.

Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all.

We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Our Client Success organization serves as the focal point for our clients. We are a mosaic of high-performing individuals who are committed to elevating those around us.

Our mission is to achieve best in class client retention and drive scale while also ensuring that clients can trust in a consistently excellent experience across the company.

This role is a direct extension of SAP Concur’s Client Experience mission to become a trusted partner, empowering clients to focus on their purpose and become a best run business.

About the role

As a Creative Content Editor (Digital), you will be responsible for editing and creating engaging content for internal and external customers measured through revenue growth, retention and relationship health.

Being part of Client Success means you will have a unique opportunity to join the client on their journey with SAP Concur.

The goal is to ensure the client feels supported and achieving their desired outcomes by offering industry insights and best practices.

This is a dynamic role where you will identify and hone your unique talents. This is a permanent night shift as you will be working with the US Content team.

Who you are

As a Creative Content Editor, you will look forward to :

  • Serving our clients and internal resources with integrity
  • Being responsible for adhering to SAP branding standards
  • Prioritizing and managing multiple projects at one time
  • Collaborating closely with internal stakeholders to help facilitate the creation of multimedia content
  • Ability to develop SAP product knowledge to effectively produce impactful content
  • Developing production schedules in collaboration with Client Success Content and Client Success Consultant teams
  • Contributing to process development and organizational growth projects
  • Preferred Skillset :

  • Work independently, as well as part of a team, to establish project deliverables
  • Passion for telling a story and educating others through video production
  • Organized and able to commit to and deliver on project deadlines
  • Effective and clear communicator
  • Excellent attention to detail and creative design
  • Ability to craft and create engaging content for internal and external customers
  • Highly proficient in industry standard video editing software (Adobe, Camtasia, etc.)
  • Bachelor’s Degree or equivalent, 2 years + experience in editing and producing digital video.
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