Customer Service Representative - Cebu
Accenture
Cebu, Philippines
11d ago

Job description

CUSTOMER SERVICE REPRESENTATIVES

  • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
  • Resolve problems and issues in a professional manner and engage with customers to identify additional needs
  • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
  • Achieve challenging individual, team and contact center targets
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