Description : The specialist is responsible to ensure timely and accurate processing of all service related order. The specialist will manage and track service orders as well as manage the common mailbox for the service team.
The order specialist will ensure the accuracy of data that is entered into the business system.. Responsibilities : DUTY 1 : ORDER MANAGEMENT-
Product Order Entry- Service Order Entry- System Model Creation- Shipment and Sales Fulfillment DUTY 2 : MAILBOX MANAGEMENT-
Generates Transaction Records (CRM Logging, SSRS Reports, EODN, Etc.)- Coordinates with other teams / support to complete the request of customers.
Requests for Credit notes for product returns; incorrect billing / charges; data-entry errors- Verifies completeness of credit / RMA requirements prior to entry and booking of credits / billings / RMAs in business systems.
Bachelors Degree in any course
Job Related Experience :
At least 1.5 years of experience in documentation management, data entry and / or data administration support or functionSpecific Knowledge :
At Emerson, we are innovators and problem-solvers, focused on a common purpose : leaving our world in a better place than we found it.
Each and every day, our foundational values integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation inform every decision we make and empower our employees to keep reaching higher.
As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.
Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs.
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