GET TO KNOW THE DREAM JOB
A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE
Answering incoming calls from customers
Sorting out customers’ inquiries or requests
Ensuring that customers’ requests are managed in an appropriate and timely manner
Developing, organizing, and maintaining accurate files
Maximizing different Concentrix and client-based tools and applications for customer management and servicing
Delivering a high caliber of service in a friendly, confident, and informed manner
HAVE A GLIMPSE OF WHAT AWAITS YOU!
Competitive salary plus allowances
Monthly performance incentives
Career development and advancement opportunities
What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU :
Are a High School graduate
Have at least six (6) months BPO experience
Have good English communication skills
Have excellent customer service, problem-solving, and multitasking skills
Have superb computer skills
Are willing to work in shifting schedule