EARN UP TO 27K for Premium Account in CNXC Eastwood C5 Libis. Tech Support.
Concentrix
Quezon City, PH
5d ago
source : Bossjob

GET TO KNOW THE DREAM JOB

A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.

WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE

  • Answering incoming calls from customers
  • Sorting out customers’ inquiries or requests
  • Ensuring that customers’ requests are managed in an appropriate and timely manner
  • Developing, organizing, and maintaining accurate files
  • Maximizing different Concentrix and client-based tools and applications for customer management and servicing
  • Delivering a high caliber of service in a friendly, confident, and informed manner
  • HAVE A GLIMPSE OF WHAT AWAITS YOU!

  • Paid training
  • Competitive salary plus allowances
  • Monthly performance incentives
  • Leave Credits
  • Insurance Coverage
  • Career development and advancement opportunities
  • What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!

    YOU ARE A PERFECT FIT FOR THE POSITION IF YOU :

  • Are a High School graduate
  • Have at least six (6) months BPO experience
  • Have good English communication skills
  • Have excellent customer service, problem-solving, and multitasking skills
  • Have superb computer skills
  • Are willing to work in shifting schedule
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