Location : PH - Philippines - A5R0
Goodyear Talent Acquisition Representative : Joseph Rance Robines
Sponsorship Available : No
Relocation Assistance Available : No
This position will be a member of the Global IT Infrastructure Services organization responsible for professional and technical work related to hosting services.
This is an intermediate service supporting role, primarily responsible for the transitional and operational tasks and duties in support of hosting service implementations that span across a broad range of global services and solutions.
Primary focus of this role will be on providing support for one or more application systems and the underlying infrastructure.
This could include, but is not limited to, applications such as RightFax, AutoSys, MQ Series, Hyperion, FileNet, JBOSS, Apache / Tomcat.
Responsibilities will include :
person, phone, etc. Ability to perform remote troubleshooting and provide clear instructions. Follow through to resolution, or escalation to appropriate team, while maintaining appropriate documentation requirements.
3-5 years of experience with the following :
Manages and maintains application server environments including tuning applications and systems to ensure optimal performance and protection of data
Complete service requests, installs, upgrades, refreshes, patching, granting access, modifying configurations, gathering KPI data
Intermediate knowledge of Linux / Windows operating systems
Demonstrated successful experience in developing efficient and effective solutions to business problems
Advanced understanding of middleware standards and systems integration to support applications
Plan, document and implement application and system changes
Good understanding of networking technology and protocols