Infrastructure System Administrator
Salcedo Village, Makati
4d ago


Position at Trustwave

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk.

Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely.

Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries.


  • Provides server tuning and troubleshooting, OS security patch management, account and network share management, new system implementations, and storage maintenance
  • Supports all aspects of servers, operating systems, backups and recovery, and related infrastructure applications
  • Manages Active Directory and Microsoft foundational infrastructure
  • Monitors and analyses the impact of new technology on existing and future capacity, provides advice
  • Utilizes monitoring and alerting software to proactively collect data and conduct real-time analysis of the performance of the servers and storage mitigating business impacting events
  • Acknowledges and resolves user and system-generated production issues for assigned infrastructure within established service levels
  • Maintains documentation for all operational / support processes for the systems supported; automate repetitive processes where appropriate
  • Support internal and external audits required for corporate compliance.
  • Define and perform server and network backups and recovery procedures.
  • Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
  • Create shell scripts as required.
  • Manage and support corporate security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Develop and document procedures for maintaining and troubleshooting servers and networking components.
  • Qualifications

  • 6+ years prior experience with Microsoft / Linux / Unix servers and Active Directory. Experience to include Domain Controllers, security, Group Policies, DNS and application LDAP integration
  • Expert level understanding of Windows OS and Active Directory
  • Expert level understanding of storage technologies (SAN, VSAN, NAS)
  • Expert level understanding of virtualization technologies (VMware)
  • Expert level understanding of Acronis Enterprise backup solutions
  • Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment.
  • Working technical knowledge of scripting code using Perl, bash shell, and scripting tools.
  • Must be thorough and detail oriented
  • Excellent communication skills, written and verbal
  • Education :

    We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

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