Technical Recruiter
NICE
Manila, Philippines
2d ago

Position at NICE CXone

Technical Recruiter

The Technical Recruiter is responsible for full-cycle recruiting initiatives that tie directly into critical business objectives for talent acquisition.

This position will manage strategic recruitment efforts for entry-level as well as senior-level professionals with industry expertise in the following areas : Software Development, Software Architecture, Software Quality Assurance / Testing, Network Engineering, Systems Administration, Circuit Design & Connectivity, Network Operations Center Support, Technical Support, Information Technology Management, and Project / Program Management.

The NICE CXone Technical Recruiter is a natural in the following :

  • Technical fluency - the ability to talk to developers and engineers in their own language (.NET Framework, C#, ASP.NET, VPN, VoIP, SIP, LAN / WAN, SAN, TCP / IP, T1 / T3 / OCx, PBX, Routers, Firewalls, Switches, Windows Domains)
  • Service orientation - delivering a quality support to hiring managers and timely feedback to candidates
  • People orientation - unabashed and willing to make new connections and establish networks
  • Data-driven - dedicated to capturing and storing useful data in the right places
  • Inquisitive - hard-wired to ask lots of questions and listen for the answers
  • Professional demeanor and communication in all interactions
  • Highly organized with self-starter initiative
  • Day-to-day responsibilities will consist of but are not limited to the following :

  • Manage the sourcing process for technical candidates through passive recruiting methods, online recruitment campaigns, effective branding strategies, networking events, job fairs, and other creative talent acquisition means
  • Partner with hiring managers to create aggressive and impactful sourcing strategies
  • Perform candidate evaluations to qualify or disqualify individuals by effectively analyzing resumes and conducting interviews
  • Seek out and engage with passive and active candidates
  • Track and maintain candidate and job requisition details in the company applicant tracking system
  • Orchestrate and facilitate the full-cycle hiring process with candidates and interview participants
  • Review and refine interviewing practices to ensure a stellar candidate experience for all applicants
  • Create, implement and execute recruiting initiatives to attract technical talent
  • Build a vast and steady pipeline of potential candidates for critical technical positions
  • Work in tandem with Human Resource Business Partners to drive the offer process
  • Propose improvements to hiring policies and practices as needed
  • Assists with HR related activities as needed and requested.
  • Follow the company Code of Ethics and inContact policies and procedures at all times.
  • Communicate in an effective and professional way with customers in and outside of NICE CXone
  • Required Experience :

  • Bachelor's Degree in Human Resource Management, Business Management, Communications, related Technical Field's or equivalent work experience.
  • 4+ years proven successful recruiting experience at all job levels and types
  • 3+ years experience working with applicant tracking software
  • Successful experience working in a service-driven culture
  • Skilled in HR law as it applies to hiring and interviewing
  • Previous experience training managers in hiring process including interviewing
  • Intermediate Excel and MS Word skills
  • Intermediate experience with HRIS systems
  • Excellent verbal and written communication skills
  • Energetic and proactive personality
  • Preferred Experience :

  • Experience in all phases of HR including benefits, training, employee relations etc.
  • Strong understanding of SAAS based solutions, Agile Software Development Methodology and SDLC, Networking and Telecom Connectivity
  • Demonstrated expertise in candidate evaluation practices and methods
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