Technical Support Representative - Korean
Mandaluyong, Metro Manila, National Capital, PH
5d ago

Experience unparalleled working culture. Join Kincentric's back-to-back Best Employer of the Year and deliver amazing with us everyday.

When everything’s connected, how we connect is everything At TeleTech, we connect technology with a personal touch. And we’d like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Bilingual Technical Support Representative - Korean with TeleTech jobs in Pioneer Career Hub, 2nd Floor, Robinsons CyberGate Plaza, Mandaluyong, Metro Manila, Philippines.

As a TeleTech Customer Experience Champion, You’ll Enjoy :

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes all the competitive pay, language skill premium, bonuses and benefits you’d expect and maybe a few you didn’t What You’ll be Doing Are you the one that everyone in family comes to when their printer, WiFi or any technical gadget is down?
  • Do you just seem to get’ computers and technology? You’ll be the difference between a customer experience being just average or an exceptional one.

    We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible.

    And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives.

    You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere. On a typical day, you’ll

  • Consult with customers on technical support inquiries via a variety of communication channels that could include voice, email or chat
  • Maintain customer accounts and information
  • Respond to customer inquiries with active listening
  • Resolve customer technical issues with patience and understanding
  • Identify additional needs customers may have and help them to upgrade products or services
  • Positively participating in company events, in team meetings, and support your peers Why You? What You Bring Connections are everything here at TeleTech.
  • That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table along with the following

  • Bilingual in English and Korean
  • Conversational English verbal and written communication skills
  • Ability to thrive in a dynamic environment
  • Technical aptitude to troubleshoot computer peripheral products and support general customer service inquiries
  • Strong interest in technology, gaming and / or entertainment systems
  • Remarkably handy with MS Windows and other computer applications Apply Today With TeleTech, you have options on how to apply.
  • Apply online just by clicking Apply Now even on your mobile phone.
  • Or visit us in person, Monday-Friday, 9am 3pm.
  • TeleTech is accepting applications for this position at Pioneer Career Hub, 2nd Floor, Robinsons CyberGate Plaza, Mandaluyong, Metro Manila, Philippines About TeleTech We help global brands provide a great experience to their customers, build customer loyalty, and grow their business.
  • We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

    Your role brings that principle to life. Life at TeleTech As a global company, we’re always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it.

    We work at a fast pace around here and we’re not one for keeping the status quo. But just because we’re busy, it doesn’t mean we don’t know how to have fun while on the job.

    We’re passionate about throwing company events that bring us together to laugh and celebrate each other’s achievements. We’re also big on taking time out for professional development and giving back.

    So, if you’re looking for a work-life full of purpose, passion and career potential, keep reading Career Changers Welcome Here Time to change your career?

    Whether you’ve spent your career on the admin side in receptionist, administrative assistant, sales or support roles or you’ve grown in industries such as retail, restaurant, hospitality, travel, insurance or financial services, we believe you have the customer focused skills it takes to join our global associates team.

    For more information about TeleTech, visit or search #ExperienceTeleTech throughout social media to engage in the global conversation.

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