Back Office Representative
TTEC
Cainta, Calabarzon, PH
3d ago

TeleTech is on the search for temporary work from home Back Office Representatives to proactively create meaningful connections with our team in Cainta, Rizal.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business and it's more relevant than ever before in today’s environment.

We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities.

Join us in our commitment to deliver amazing experiences.

Why You? What you bring

Connections are everything here at TeleTech. That means we connect with our customers, our teammates and most importantly with you.

And the ability to connect yourself is what you bring to the table along with the following :

  • Exceptional English verbal and written communication skills
  • Minimum 2 years’ experience in back-office setting with strong attention to details
  • Typing accuracy and speed (minimum of 35 WPM)
  • A natural talent for establishing compliance
  • Technology and work environment requirements for the job :

  • Have the right connection a home internet connection of 15Mbps (you may do a quick check through Fast.com)
  • Computer we’ll supply and deliver at your doorstep
  • Must be able to hard-wire (via ethernet cord) directly into your home modem
  • Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working.
  • What you'll be doing :

    Be the difference between a customer experience being just an average service to an exceptional one adding in the human touch in today’s digitally driven world.

    Deliver valuable and extensive services with your keen attention to details that translates into quality customer experiences.

    We'll train you to be a subject matter expert in your field and build confidence in providing the highest level of service possible.

    What your typical day will consist of :

  • Deliver quality output and excellent workload management
  • Impress stakeholders with your superb product knowledge
  • Thrive in a dynamic team with your proactive mindset and resourcefulness
  • Positively participate in company events, in team activities, and continuous learning
  • What you'll enjoy :

  • Competitive pay and performance-based incentives
  • Real career growth opportunities
  • Company-sponsored HMO with Health & Wellness programs for you and your family
  • Educational assistance through tuition reimbursement
  • An accessible office location at the 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension, Cainta, Rizal
  • Accepting digital applications for your protection and the protection of our employees : Apply online or text TTEC’ to +63 922 110 1170 to connect with us.

    About TeleTech

    We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

    Your role brings that principle to life.

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