Community Lead - Social Media
Quezon City, PH
2h ago

Job Description

Supah is looking for a Community Lead who will be responsible for all customer engagement via social media platforms (Facebook, Instagram, Tiktok, Linkedin, Twitter)

  • Will create programs / content slants to engage users on these platforms
  • Will create a community of users that actively provide feedback to Supah
  • Will work with influencers on seeding projects for promotional activities of Supah
  • Analyze user engagement data - continuous A / B testing of different initiatives, optimizing for engagement
  • Identify trends in customer interactions and create timely content
  • Crafting and execute engagement strategies : Responsible for creation of a strong engagement strategy on community platforms via content.
  • These strategies should be continuously tested and optimized for engagement metrics.

  • Maintain integrity of brand voice : Ensure that all content strategies follow Supah’s desired brand voice consistently
  • Expand our network of partner influencers : Build relationships with influencers from different niches, to be tapped for promotional activities of Supah
  • Qualifications :

  • Bachelors degree preferably with a focus on Communications
  • At least 3+ years of relevant experience in a social media marketing or communications role
  • Can do basic data analysis on Excel or Metabase
  • Can create budget proposals
  • Digital native - must be very familiar with social media platforms
  • Goal and results oriented : Track record of success in achieving targets on time in a rapid growth, start-up environment.
  • Relentlessly driven and seeks challenges : Willingness to drive growth and able to embrace and tackle challenges

  • Can work independently with minimal supervision : Will be able to translate high-level objectives into his own day-to-day tasks without being spoonfed
  • Strong communication skills - English and Tagalog, outgoing people person
  • Resourceful and creative : Can develop creative, innovative ideas for improving operations
  • Highly detail-oriented : Ensure the quality of all marketing materials and communications; and manage budget
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