Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.
In October 2020, Admerex joined and became a Support Services Group Company a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America and has been designated as its Regional Headquarters in the Asia-Pacific.
Our PH Sites :
Mandue City (Atlas Site)
Cebu City (Aris Site)
Makati City (Alpha Site)
Mandaluyong City (Astra Site)
Mandaluyong City (Alto Site)
Collections Specialist - Dayshift - 15K Salary + up to 15K Incentives and More!
What You'll Enjoy :
Dayshift, 5 days work week
2 days off
15K all in package (salary + allowance)
earn up to 15K of incentives every month
earn 21K plus of quarterly bonus from our amazing client + gadgets
Job requirements :
HS / SHS grad is okay to apply
BPO experience not required but a great Bonus
Collections or sales background is not required But Preferred
Experience in financial account is preferred but not required
Excellent English communication, comprehension and listening skills
Highly motivated and should be flexible in terms of working in different shifts
Ability to personally engage a contact and effectively get the message across
Must be goal oriented and driven to exceed expectations.
Preferably no attendance and other behavioral issues with past employer / s.
Job description :
Performs inbound and outbound calls.
Responsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion.
Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date
Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns
Able to multitask and learn business specific updates immediately
Tracks individual performance and able to identify personal performance gap
Tracks scheduled call back and call all pending clients on a timely manner
