Client Profile : An energetic, innovative and customer-driven BPO Multinational company based in Makati. That provides exceptional strategic, efficient, and secure horizontal BPO services to off-shore and near-shore e-commerce companies.
Medical and life insurance benefit
Leave entitlements (sick leave, hospitalization leave, annual leave, and other if applicable)
2 days off (Saturday and Sunday)
Native or Non-Native Vietnamese Speaker
Good English communication skills
Can start as soon as possible
Willing to work in Makati City
Preferably residing in the Philippines
Identifying customer needs and helping customers use specific features
Analyzing and reporting product malfunctions
Respond to customer queries in a timely and accurate way, via phone, email or chat
Monitor customer complaints on social media and reach out to provide assistance
Inform customers about new features and functionalities
Assist in training junior Customer Support Representatives
Recruitment Process :
HOW TO APPLY :
Please send your resume to : jkrecruit jp-network-e.com
Mobile : 0917 638 2065
Sun / Smart 09426682269
Skype : live : jknetwork1
WhatsApp : 0917 638 2065
LINE : genrou team or jknetworkteam
Look for : Jessa
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