We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.
Salon Receptionist Responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions.
To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Order business cards, brochures and stationery as needed
Offer beverages and chat with clients who are in the waiting area
Update client records with contact and billing details, appointments and services offered
Process transactions and issue receipts
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Excellent communication abilities with a customer service attitude
Hands-on experience with office equipment
An ability to remain calm under stressful circumstances
Solid organization and record-keeping skills
Proven work experience as a Salon Receptionist, Front Desk Representative or similar role