CALLING ALL EXPERIENCED AIRLINE/TRAVEL AGENCY TICKETING OFFICERS | P25K/mo
Siegen HR Solutions Inc
Philippines
3d ago
source : Monster

Job Description : TO QUALIFY :

TO QUALIFY :

  • AGENT POSITION : Open to HS Graduates
  • SUPERVISOR POSITION : Open to  those with experience in airline ticketing (travel agencies, airlines, BPO setting).
  • With Excellent English communications skills (oral and written).
  • Applicant must be willing to work in Makati City, Pasay City, Quezon City or Pasig City.
  • RESPONSIBILITIES

    IMPORTANT : This is a customer service role in a BPO setting and ticketing will be done remotely via phone, email or chat.

  • Effectively manage large amounts of incoming calls
  • Arrange flights, insurance and accommodation
  • Use a booking system to secure vacations and holidays
  • Collect and process payments
  • Advise clients on travel arrangements, e.g. visas and passports
  • Send out tickets to clients
  • Keep clients up to date with any changes
  • Deal with complaints or refunds
  • ENJOY THESE WORLD-CLASS BENEFITS :

  • Salary package offer will depend on skills and previous work experience
  • Monthly performance bonus / incentives
  • Paid training
  • Healthcare Benefits (Medical and Life Insurance)
  • 20% Night Differential
  • WE HAVE 2 INTERVIEW CENTERS AVAILABLE :

    1) PASAY INTERVIEW CENTER : 3rd Floor Empire Centre Mall, EDSA corner Taft Avenue, Pasay City

    DIRECTIONS : Take the MRT or LRT and go down at EDSA-Taft station. Go to the side of Taft Avenue on the opposite of Metropoint Mall (Taft side, NOT EDSA side of Metropoint Mall).

    There would be a short walk towards EDSA, turn right on Taft corner EDSA. When you see Savemore on the right side, that is Empire Centre Mall. SIEGEN is on the 3rd floor.

    2) QC INTERVIEW CENTER : Unit 206 Cabrera Bldg. I, #130 Timog Ave. (infront of GMA 7 near corner EDSA), Quezon City

    DIRECTIONS : Take the MRT and go down at GMA7-Kamuning station Southbound side. Walk along the sidewalk of GMA7 adjacent to EDSA.

    Turn right to Timog Avenue. When you reach the GMA7 gate along Timog, cross the street towards the white building with UnionBank and Veterans Bank at the first floor.

    That's Cabrera 1 Building. SIEGEN is on the 2nd floor.

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