Analyst - Receivables Management
Shell
Street office, Dela Rosa
1d ago

Job Description :

Purpose & Accountabilities :

  • Portfolio Management : Global Key Accounts (North America Lubricants)
  • Individual Accounts

  • $550K USD Total Trade Receivables
  • 2 Industries : US Direct B2B and US Direct B2C Portfolio
  • Average Monthly OD : $100K USD
  • Group Account (will work directly with another Specialist of the Team)

  • $48M USD Total Trade Receivables
  • 2 Industries : US Direct B2B and US Direct B2C Portfolio
  • Average Monthly OD : $3M USD
  • Managing internal key stakeholders Account Managers : Provide and support business goals by ensuring world-class execution of Credit Management Activities.
  • Finance in the Business / Business Development Manager : Provide AR / Collection data and can explain nature of past due and action items to resolve administrative or payment issues with external customers.

    Customer Operations : Work closely to monitor dispute resolution, process improvement and overall customer experience. Central Business Centre Credit Focals : Provide details on Overdue Accounts that needs escalation to the business Credit Assessment Team : Provide details on Accounts that will affect customer’s credit assessment profile

  • Account Reconciliation reconciliation of payments against open invoices. Identify short / over payments for dispute resolution.
  • Coordinate with the Cash Application Team for the posting and allocation of customer payments.
  • Recommends open line items for provision when debts are considered doubtful.
  • Responsible for the efficient and effective management of the accounts receivable process, ensuring that proactive and reactive credit controls are taking place.
  • Prepares and sends Statement of Account on a weekly basis to each customer with the complete information requested by the customers to facilitate the payment processing of invoices.
  • Ensure proper coordination and assistance with the debt collector specialist in handling a global key account.
  • Dimensions : US Direct B2B and B2C ( North America Lubricants)

    Additional roles & Responsibilities :

  • Ensures daily AR operational concerns are managed / escalated. This includes MOA based decision making and risk management when Team Manager is away.
  • Knowledge of escalation matrix with full execution.
  • Needs to be knowledgeable of E2E AR functions for US & CA Lubricants and assist team members to achieve operational KPIs.
  • Provide expertise and in E2E AR process for potential CI / Digital Solution initiatives.
  • Represent team during MILO or other engagements with the business / key internal stakeholders.
  • Qualifications :

    Degree in Accounting or any related Finance / Business course

  • 1 2 years of relevant work experience
  • Strong communication and interpersonal skills English
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment
  • Proactive, resourceful, and persistent
  • Key Competencies :

    Apply strategic credit focus : Knowledge

  • Collect Customer Debt : Skill
  • Manage bad debt : Knowledge
  • Advise and Support Business Decisions : Knowledge
  • Champions Customer and Stakeholder Focus : Skill
  • Demonstrates Courage : Knowledge
  • Delivers Results : Knowledge
  • Builds Shared Vision : Knowledge
  • Displays Interpersonal Effectiveness : Skill
  • Process Improvement : Knowledge
  • Team working : Skill
  • Communicate and persuade : Skill
  • Use computer and communication system : Skill
  • Business Partnering / Relationship Building / Stakeholder Management : Skill
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