Content Editor
4d ago

The function is accountable in managing the following areas :

  • Index Regulatory documents, Legislative Bills : 30.30.01 and 60.60.01 contents
  • Regular review and update of summaries of Regulatory documents and Legislative bills
  • Review of LNNA Webstar / s for tag requirement updates, escalation, and other content related request from the external customers
  • Understand Topical Classification content, escalate and propose resolutions to observed areas of improvement on tools and processes.
  • Assist and / or respond to internal and external customer requests and inquiries
  • Work with team to develop improved operational efficiencies or procedural changes. Communicate effectively with teammates, supervisor, onshore SMEs, and other teams regarding process, workflow, and task prioritization.
  • Act as a problem-solving resource to team for both internal and external processes
  • Adhere to production, tracking and scheduling in existing scheduling systems, and communication of best practices. Recognize potential errors / roadblocks.
  • Identify process opportunities and take action to remediate problems and formulate process improvements.

  • View projects and tasks in light of production timelines, team / department priorities; follow-through in a timely manner on all tasks
  • Support team decisions, encourage and support team atmosphere. Assist colleagues with production needs within team / department in order to contribute to overall work / life balance concerns;
  • Take time to share knowledge and expertise, mentor, etc., plus proactively recognize and address knowledge gaps and opportunities to build competence within team.

  • All other duties and responsibilities as assigned
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