Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals, natural gas, electrical power and CO2.
Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Bahamas, Dubai and Russia, with many other downstream entities situated across the globe.
We are interested in attracting people who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork while adapting to a changing business environment.
The successful candidate will be part of a team of Demurrage and Post Deal Expense claim professionals in Manila. The team will provide Demurrage and Post deal claim analysis, defence, pursuit, advise and settlement on behalf of companies within the North American business, such as STUSCO, SOPUS and Shell Trading Canada
Special Project Lead and Product owner
Ensure user centricity by understanding their needs, challenges
System request coordinator for new joiners
Understand business and user requirements of each system in the portfolio including maintaining a query funnel
Devise and implement improvements to realize those requirements
Prioritize improvement work balancing benefits with the costs, time and resource needed to deliver the work
Maintain a list of planned improvements, which notes benefits, costs, time and resource needs. Assess cost v benefits and identify nice to haves versus value adding improvements
Support the team in implementing quick win improvements that save time and frustration
Be the final decision maker on what improvements are prioritized, worked and implemented
Be the final decision maker on features priority and product scope. Interface manager, super user and initiator / project manager for the demurrage and PDE teams for all systems :
MCC / FED,
DEX, STN SAP),
Coordinate workload with the other improvement Lead; share ownership and actions
Drive understanding of systems and processes within team and with key stakeholders, including training and across team learning sessions
Own, run and / or coordinate all team reporting, accountable for issue resolution, some of these reports are; TB report, E2E report, (DEM009 Report), All claims report, all fees and accruals reports, performance reports and report outs to managers
Own team challenges list and work with related stakeholder partners to resolve where possible
Own system improvements for the team while cooperating and aligning with Digital center of excellence, Global Innovation & Deployment team as well as other digital improvement platforms like Nirvana and Nextgen.
Ensure improvements for demurrage and PDE are incorporated.
Manage data quality checks and initiate system clean-ups where needed
Manage finance interface for demurrage & PDE and lead process improvement; Monitor effectiveness of the finance process - ensuring all recovery invoices are raised, cost invoices and payment allocations are processed in an accurate and timely way, identifying and implementing improvements and handling MDN requests and ensure timely resolution and improvements
Coordinate with manager and team leaders to ensure data quality and implement process changes where needed
Process owner and improvement lead demurrage & PDE
Work with other global Demurrage teams to identify improvements and ensure alignment of ways of working and goals
Acceptance and usability is key hence stakeholder / user management and change journey planning are a very heavy element of this role.
Incumbent needs to be a great relationship builder
Develop and improve standards and processes, challenge exceptions
Reduce team workload by process improvements such as standardization, simplification and automation
Learn other scopes after NA scope and become global focal
Bachelor’s degree or equivalent (previous work experience will be taken into consideration for any candidates who might not meet the educational standard)
Proven track record as super user - Systems expert and reports analysis
Proven skills in people management
Proven track record of successful change management
Proven Managing Relationships, Stakeholders and influencing skills
Skilled in data Visualization & Storytelling Evidence of thriving in a fast past, high energy and demanding working environment where the ability to prioritize tasks is essential
Awareness of supply Chain Integration & Optimization
Knowledge of any of Endur, RADAR, SAP, ECAP, SalesForce, IO systems
Knowledge of Shipping and / or Trading and Supply
Start Something Remarkable
Shell Business Operations (SBO) Manila is focused on driving excellent corporate performance in Finance, Human Resource, Customer Service, Order-to-Delivery, and Contracting and Procurement.
We enable Shell to operate in a global-competitive and ever-changing business environment.
A career in Shell will offer you remarkable opportunities for growth, true experience across different business areas and the tools you need to discover and develop your skills within the energy industry.
We’re looking for qualified individuals with the drive to create significant business impact, as well as to collaborate with a team of professionals with diverse backgrounds.
If you are a great team player, possess superior communication skills and problem solving abilities, join us and see the impact that you can make across our global business.
Please note : We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch / Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell.
Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.