Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
Keep these relationships healthy and identify opportunities to sell new services or products that may be relevant to existing customers.
Account managers must interact with the sales team to generate sales and meet goals and deadlines, coordinate with the client and the company to establish budgets, and identify new sales opportunities for and solve conflicts with existing accounts.
They interact often with clients as they seek to maintain and expand their organization’s customer base.
Account Managers are tasked with ensuring client satisfaction and act as the primary point of contact between an organization and its customers.
They handle complaints, process orders and track payments.
Another key responsibility for Account Managers is selling new clients on the products or services offered by their employer.
This involves running advertisements, calling leads and meeting with prospective clients, among other strategies.
BS degree in Business Administration, Marketing or relevant field.
Excellent communication and negotiation skills
Knowledge of MS Office (MS Excel, Power Point in particular).
Hands on experience in sales and an ability to deliver excellent customer experience.
Proven work experience as Account Manager or relevant sales role
Understanding of sales principles and ability to deliver excellent customer experience
Strong (verbal and written) communication skills
Effective presentation and negotiation skills
High degree of professionalism
Good time-management skills with a problem-solving attitude
Must be a Tech Savvy
Preferablly from System Integrator