Market Job Description
About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
Enterprise Business Technology within the Enterprise Information Technology (EIT) business is responsible for supporting Enterprise technology initiatives related to messaging & collaboration, risk technology, corporate systems data, and various internal systems and tools.
About the Role
Provides technical support and maintenance for computer applications and programs. Under general direction, uses diagnostic tools and / or vendor specifications to troubleshoot moderately complex computer application problems to maintain or restore service or data to programs, resolves moderately complex issues or escalates as needed to meet established service level agreements.
Market Skills and Certifications
Prior 24x7 support experience
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
We comply with all applicable laws in every jurisdiction in which we operate.