andProduce analysis and reports on content quality, with the purpose of tracking and improving content output quality as well as processes.
Contribution to the overall performance of the content departmentWork with the content development team during the prototyping process, especially on production capabilities, processes, and constraints.
Work closely with the production team to improve the quality of content produced.Support content managers in production management as assigned.
OthersEnsure smooth transition of tasks from one team to another as required.Basic understanding of content development and production principles and processes.
When necessary, may be required by the Content Manager to take on projects or tasks in content development or content production, on the same level as an Assistant Content Development Officer or Assistant Production Officer respectively.
When necessary, may be required by the Content Manager or direct manager / supervisor to take on content department ad-hoc projects or tasks that are outside of standard content development, production, or QA QC phases.
Examples may include but not limited to partnership building, or developing new content products or service offerings. Carry out other tasks and assignments as assigned from time to time.
RequirementsEducation - Graduate of bachelor’s degree with any course from a reputable university. Experience - At least 2 years of work experience in a publishing company or related industry is highly preferredExperience in Quality Assurance is a plusExperience, knowledge, and skills in data-driven decision making, analytics and reporting is an advantageTechnical SkillsProficient in Microsoft Office or Google Suites such as docs, sheets, and slidesAble to proofread / copy edit academic materialsOther skills and abilitiesExcellent time management, stakeholder management, and communicationProject management principles and practiceLogical and critical thinker.
Detailed oriented. A self-learner and self-starter. Seek out opportunities to improve.User-first mindset. Able to take on the users’ point of view and find ways to improve qualities.
Why apply to us?Competitive salaryFreelance; Project-basedPaid leave creditsWith 2 available positionsWork ArrangementAvailable for communications and should be responsive anytime during office hours, from Mondays to Fridays, especially when needed for urgent concerns Remote work / WFH setup Attend meetings and collaborate with the team in the office whenever requiredComply to work management systems, reports, and other policies from Content Manager and the company