IT Assistant
Santa Rosa, Philippines
5d ago

The Offer

  • Flexible working options
  • Fantastic work culture
  • Opportunity to make a positive impact
  • Job description :

  • Set up and move workstations; repair PCs; image PCs; and troubleshoot printer problems and network connectivity issues
  • Install and configure appropriate software and functions according to specifications
  • Check computer hardware and peripherals (HDD, mouses, keyboards, etc.) to ensure functionality.
  • Perform, monitor, and document general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment, etc.
  • Maintain, update and monitor the database of computer assets
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Provides first-level PC / technical support for local or remote users / visits other site locations as needed
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
  • Follow documented processes to conduct computer diagnostics to investigate and diagnose hardware and software problems.
  • May replace defective components, and provide technical assistance as directed.

  • Liaise with IT suppliers / vendors
  • Perform data backups and maintain an inventory of computer parts for emergency repairs.
  • Assist with the development, implementation, maintenance, and enforcement of company IT policy.
  • Other related duties as required by management superior from time to time
  • Requirements :

  • Bachelor’s Degree in Computer Science, Information Technology, or other related fields
  • At least 1-year relevant work experience
  • Knowledge of various computer hardware and software
  • Knowledge in Firewall devices and Router configuration; Windows operating system, LAN & WAN technologies; Microsoft Office applications including basic troubleshooting and support services, other computer peripherals such as a printer, scanner, and other peripherals that are commonly used in an office environment
  • Technical documentation and analytical skills; detailed-oriented; problem-solving skills
  • Ability to take Initiative, multi-task at a high level, someone can work independently and must be reliable, has a strong sense of ownership(accountability).
  • Good communication skills, both written and verbal.
  • The Employer

    We are hiring for a recruitment consultancy agency providing jobs and solutions on executive search, talent acquisition, hiring, and outsourcing.

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