CRM Analyst
2d ago

Job Description

3M is seeking a CRM Business Analyst. Be part of what’s next! Job Summary : Primary Responsibilities include but are not limited to the following : Responsible for collaborating with internal groups to uncover business growth opportunities.

Example applications include predicting sales outcomes, producing affinity selling opportunities, and identifying churnInterpret business results and recommend analytical or operational solutions to increase revenue and maximize operational efficiencyShare solutions and collaborate with broader Business Analytics teamBe the expert for data modeling, own the development of practical application to the businessEnsure adherence to 3M data governance, compliance and risk policiesAdapt positively to business changes and shifting priorities and reprioritize project and tasks accordinglyBasic Qualifications : BS / BA or higher from an accredited universityPrevious experience providing support to a 3M Business Group (for example, Inside Sales, Sales Support or Customer Service).

  • Preferred Qualifications : Bachelor’s degree or higher from an accredited university Minimum of three years business analytics and / or data modeling experienceAbility to think holistically and make recommendations for global standard reporting solutionsExperience and application of SAP Business Objects, BI analytical tools, and advanced Excel skillsData modeling and clustering experienceDeveloped statistical acumen and examples of applied analyticsComfortable navigating complex data structures, and applying efficient data mining techniquesFamiliar with identifying, researching and correlating external economic indicatorsFormal Fact-Based Selling Skills and / or Business CertificationAbility to solve through ambiguityStrong collaboration skillsHighly responsive and driven individual for a demanding work environmentProject management and requirements definition experiencePresentation delivery and clear / concise articulation of thoughts / information;
  • ability to tell a story through the data

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