Business Analyst

Manulife

Quezon City, PH

1d ago

Job Description

The Business Analyst will be deployed to different initiatives / projects and is expected to work with an array of different project members, POCs, stakeholders, etc.

at all times. The candidate is expected to participate as a technical, functional or agile resource in the planning and implementation of projects.

Responsibilities require little or no supervision. The candidate is required to have strong knowledge of tools and methodologies surrounding Business Analysis.

Key Accountabilities :

Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices

Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary;

determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths;

and managing customer and supplier relationships

Delivery of successful initiatives in a timely manner based on project objectives and success criteria

Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery.

Production of high quality business requirements; including but not limited to creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories

Identification and escalation of key risks, issues and dependencies, as well as cost benefit trade-offs among a variety of options to align with overall project and program objectives

Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis

Basic creation UAT Test Plan and Test Case documentation

Conduct UAT execution and identify / retest defects to ensure successful completion

Create the necessary handover documentation and transition the project changes to the business (steady state)

Support implementation / warranty

Work collaboratively with the Project Support Team to pro-actively share information and foster continued learning and development

Able to explain technical jargon to non-technical / commercial teams

Acting as an advisor to senior managers and executive teams

Ability to identify tasks and deliverables to contribute to project plan and provide estimates of your required effort

Understanding the rationale for the analysis approach. And, contributing to agreements about how to proceed

Facilitate group workshops and meetings

Able to generate and propose business case including identifying cost and business savings for the stakeholders

Understanding business needs to support project transition and help establish change

Flexible on shifts and overtime maybe required to meet business deadline

Willing to travel depending on the requirements of the project

Qualifications :

Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred.

At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc.

Must have experience working on large scale projects

Proficient in Microsoft Office Applications (including Visio, Project)

LOMA level 1 certification is a plus

Experience in Agile Methodology is an advantage

Completed Six Sigma Yellow Belt (BPI) Training

Obtaining certifications listed are an advantage :

Six Sigma Green Belt

Basic SQL

Completed BA Preparatory Program is an advantage

Quick to adapt with proven experience learning new products, technologies and tools

Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.

Ability to identify and pursue continuous improvements

Excellent negotiating skills and an ability to manage inter-departmental work relationships.

Strong influencing skills with ability to make sound recommendations

Previous experience in the financial services, wealth management or insurance industry

Must pass current job expectations and meet performance metrics.

Excellent comprehension, analytical and decision-making skills

Self-motivated and directed, with keen attention to detail.

Good interpersonal, written, and oral communication skills.

Experience working in a team-oriented, collaborative environment.

Able to prioritize and execute tasks in a high-pressure environment.

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