Company Profile : A science-based company focuses on innovative healthcare solutions and products in areas of nutrition, diagnostics, medical devices and branded generic pharmaceuticals.
This company have operations in 150 countries with more than 90,000 of employees across the world.
POSITION : Bahasa Indonesian Technical Consultant for Medical Products / Equipment
INDUSTRY : Pharmaceutical / BioTechnology
SALARY : Highly Negotiable
LOCATION : BGC, Taguig City
Benefits : FREE Visa Processing
FREE Visa Processing
Government mandated benefits
HMO with dependents covered upon regularization
Schedule : Open for shifting schedule (Dayshift / Midshift)
Responsible in complaint investigation and reporting
Manages communication and follow-up of critical complaints.
Receive inbound Customer calls and email communications and address in a professional and friendly
Ensure all inquiries and complaints are actioned as per procedures.
Filing of all medical events and reportable malfunctions within the required timeframe.
Perform other duties as assigned.
Proficient in speaking, reading and writing Bahasa Indonesian
Very good English communication skills
Preferably Bachelor Degree Holder
Preferably with diploma in Biomedical Equipment Services, Medical Transcription, Healthcare Services, Nursing, Medical Engineering discipline
Willing to work in shifting schedule
2-3 years experience in the same field is required
Can start ASAP