Reports Analyst
RingCentral
Manila, Philippines, PH
6d ago

Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard?

At RingCentral, our award-winning environment is high-energy, collaborative, and committed to providing world-class service for its customers.

We’re the #1 global cloud-based, communications provider, growing at more than 30% annually and we’re looking for team members with an entrepreneurial spark!

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees.

To ensure that everyone has a healthy work-life balance, employees have a Culture Club that creates office celebrations throughout the year.

RingCentral is the largest and fastest-growing pure-play provider in this space, with a market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule.

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  • Job Overview

    The Reports Analyst will be amenable to working across multiple departments to support sales segment leaders and representatives by providing reports and insights that can be used in forming a sales strategy.

    This analyst will start primarily on crafting structured management reports and business dashboards, to monitor daily sales operations and assess periodical performance.

    With enough understanding of the business operations, an analyst will collaborate with leaders across different departments to improve existing dashboards and reports, provide analytics of data, build new management tools, identify improvement opportunities and recommend decisions on key operational concerns.

    The analyst will support sales initiatives through the identification of opportunities, creation of project plans, database modeling, interpretation of analysis, recommendation, implementation, and measuring and monitoring results.

    This role requires strong database manipulation and analytical skills, project management skills, and the ability to undertake with multi-functional teams.

    Projects are likely to focus on improving operational efficiency and maximizing sales opportunities.

    Job Responsibilities

  • Handle distribution of leads and enhance existing processes.
  • Develop periodical performance monitoring dashboards, reports, and metrics
  • Drive project achievements from concept through project closure
  • Actively drive project status reporting, issue identification, and risk management
  • Assess and detail key steps : problem statement, process flows, gap analysis, solution recommendations
  • Work synergetic with cross-functional teams establish relationships, prioritize tasks, achieve achievements
  • Facilitate meetings and project work across multiple locations including global offices
  • Qualifications and Desired Skills

  • 1+ years of experience in WFM reporting and analytics
  • Strong analytical, organization, problem-solving, and follow-through skills
  • Highly proficient with the use of Microsoft Excel, PPT, and Access (preferred but not required)
  • With a solid background in reports automation
  • Excellent oral and written communication skills including listening and presentation skills
  • Ability to motivate change and influence individuals at all levels of the organization
  • Ability to assemble, interpret and apply critical thinking to data to help counsel decisions
  • Ability to think and influence both at the strategic and execution level
  • Ability to efficiently prioritize multiple tasks, projects, and target dates simultaneously
  • Experience documenting processes using project management methodologies
  • Expertise in a self-directed manner
  • Amenable to work on night shifts and / or shifting schedule
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