Senior ServiceNow Administrator
Stefanini Philippines, Inc.
Pasay, Philippines
3d ago
source : Bossjob
  • Automation of routine tasks through ServiceNow including design, creation and administration of key components such as : Forms;
  • Workflows; Catalog Items; Metrics; Service Level Agreements; Reports; DashboardsComplete job responsibilities utilizing predefined release and change management processesContribute to continuous improvement of processes, standards, policies, working methods, and toolsDeliver a positive and value-added experience to clients in every interactionLoad, transform and maintain data interfaces between ServiceNow and other systemsMonitor logs, performance and overall health of ServiceNow instancesOn-time, on-budget delivery of responsibilities (PM)Provide guidance and training of system usage to clients and end usersRelentless pursuit of quality and complete adherence to coding and quality standardsRemain abreast of industry technical trends and new development to maintain current skills and remain current with industry standards.

    Continuous learning)Respond to and address client issues and inquiries in a timely fashionWrite and maintain up-to-date documentation related to the application administration and configuration3-5 years experience as a ServiceNow Administrator or Developer Knowledge of cloud computing concepts and Software as a Service (SaaS) architectureMust have an experience in implementing and maintaining IT Service Management (ITSM) ToolsMust have an experience with web UI development technologies that include HTML5, CSS3, and AJAXMust have knowledge in Agile / Scrum methodology

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