Vice President of Operations
TaskUs
Batangas, Philippines
2d ago

Description

So what does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization.

You will focus on strategic planning, goal-setting, and must be fully accountable for ensuring your entire organization is on track.

Not just anyone is qualified for this role. We make sure we get the best of the best!

  • As you tackle your new tasks for the day, you know that it will lead to one thing : You will provide management and oversight of all aspects of the business within your site;
  • demonstrate a commitment to excellence and collaborate well with senior leadership. You are expected to meet the company’s objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation.

  • You will provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration and other departments;
  • and improve operational efficiency in targeted areas including customer support and engagement.

    As Vice President of Operations , you will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement and redeployment.

    It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business.

    You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools.

    You will maximize client engagements and work with your leadership team to develop plans to meet future site needs.

    Being the Vice President, you will maintain profit margins and develop internal control systems to ensure accountability.

    To achieve this, you need to develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.

    So, do you have what it takes to become the Vice President of Operations ?

    Requirements :

  • At least 7 years in a Senior Leadership role of a large business or enterprise.
  • Strong financial management and budgeting skills; make sound business decisions based on data and statistics; can structure effective training & development programs and measure their success;
  • leverage the use of latest technology to enhance the growth of your organization

  • Possess a people first leadership style with strong communication, interpersonal and leadership skills
  • Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.
  • About TaskUs :

    TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies.

    Listed as one of Glassdoor s 100 Best Places to Work , USA Today’s Best Company Cultures and Best Companies for Women by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

    TaskUs has been recognized as one of the Inc. 500 Fastest Growing Private Companies in America for the past seven years consecutively.

    Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.

    TaskUs currently has over 18,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.

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