IT Analyst - SAP SNC
3m
TAGUIG, PHL
4d ago

Position Description

  • Perform configuration analysis across SAP Source to Pay (STP) modules and associated integration points with SAP Intercompany and Finance modules
  • Primary expertise in : SAP Sourcing Supplier Network Collaboration (SNC)
  • Expertise with all or any of the following areas :
  • SAP Sourcing - Accounts Payable

    SAP Sourcing - AP Scanning Services

    SAP Sourcing - AP Tax Integration

    SAP Sourcing - Ariba eBusiness Transactions

    SAP Sourcing - Catalog Management

    SAP Sourcing - Contract Lifecycle Management

    SAP Sourcing - HR Integration

    SAP Sourcing - Material Management (Purchasing)

    SAP Sourcing - Reporting

    SAP Sourcing - Supplier Relationship Management

  • Provide functional knowledge for the applications supported by 3M’s IT support organization and associated business processes.
  • Ability to resolve complex business requirements via SAP STP configured solutions
  • Develop functional specifications and guide the development of those programs within the development team.
  • Work with business and IT leadership to define user requirements, and translate them to functional specifications.
  • Accountable for end to end resolution process of incidents; track and monitor them through ITIL incident management methodology : correct escalation to upper support levels, handover to other GSCs, priority management, correct log documentation, others.
  • Accountable for end to end resolution process of problem and change records; track and monitor them trough ITIL methodology.
  • Provide global SAP STP support
  • Collaborates as needed with other SAP IT support team members on configuration design questions and analysis
  • Facilitates interactions and escalations with appropriate groups (e.g. 3M Solution teams, Global Infrastructure, Integration points etc)
  • Meet or exceed established 3M Support Service Level Agreement (SLA) and KPI’s.
  • Update procedures, operation instructions, and any other documentation impacted by system changes.
  • Must be able to travel internationally if needed
  • Off hours on-call support and flexible scheduled is required.
  • Document every case when it’s necessary : Knowledge Management articles, OneNotes, others.
  • Active participation in weekly and monthly process and team meetings.
  • Adhere to Lean Six Sigma methodology 3M requirements.
  • QUALIFICATIONS : Required

    Required

  • Bachelor’s Degree or equivalent work experience.
  • Minimum of 4 years experience working with SAP STP as a functional resource (IT) or key user.
  • SAP STP business experience is a plus.
  • Preferred

  • Minimum 3 yrs business process design and / or redesign.
  • Understanding of integration points between master data solutions and SAP ECC.
  • Experience working in a global support environment .
  • Individual must be detail oriented, self-directed and have strong independent problem solving skills. The ability to multi-
  • task is inherent in the job responsibilities.

  • Ability to develop and exercise task specific project plans with minimal supervision.
  • Lean Six sigma Methodology.
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