Demand Manager
Makati, Philippines
2d ago

Are you looking for a role managing data, reporting and ensuring standards are met as a way of working? If so, this is the role for you.

As Demand Manager, you will manage end-to-end demand forecasting (both Volume and Gross Value) across all consumer healthcare brands to improve forecast accuracy, forecast bias, and customer satisfaction levels in line with external benchmarks.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following :


  • Contributes to and leads significant projects to transform the operating model, and delivers the benefits required including gross to net, complexity reduction, cost of goods and working capital reductions etc.

  • Establishes and embeds the Demand Forecasting processes to support the Supply Chain Operating model and Core Commercial Cycle (CCC)
  • Establishes processes to support Modern Trade and General Trade Channels’ specific forecast standards. Drives enhanced service levels and reduced working capital requirements for customers
  • Help drive the 'one number' mind-set to drive business decision making and forecast transparency / functional accountability
  • Manages Demand Forecasting input into the key Core Commercial Cycle (CCC) meetings including Demand Review / Supply review and regional S&OP meetings
  • Ensures appropriate identification and understanding of demand forecast changes against short and long term horizons to support effective supply chain function.
  • Provides key inputs to support E2E Supply Chain thinking and effective decision making

  • Integrates inputs on Trade Spend and on Net Sales to help on forecast decisions
  • Develops existing technical and IT capability to support baseline statistical modelling to deliver enhanced forecast accuracy
  • Ensures adherence to rolling 24-month forecast.
  • Performs internal measurement and reporting of demand forecasting KPIs to drive improvements in forecast accuracy, bias, and working capital
  • Analyzes root causes of KPI misses and helps in driving the needed forecast corrections

  • Acts as unbiased and neutral Business Partner to the LOC Commercial Team
  • Performs seamless handover of demand forecast and relevant market intelligence to supply planning hubs to facilitate optimal inventory levels to support the business
  • Works with Sales teams to examine deployment of trade spend to identify the presence of uplift
  • Coordinates cross functional teams to deliver sales gap closing opportunities as required
  • Works with Supply Planning Hub and with local Supply Chain Team to address supply gaps
  • Participates with the LOC and with the Market SC Team in the planning and move-out activities for the short-dated or excessive stocks to avoid write-offs
  • Assists the Demand Forecasting Lead
  • Qualifications :

  • Graduate with a Bachelor’s Degree
  • Minimum 2 years of experience in Commercial Sales / Marketing / Demand Forecasting / Finance operations in a Healthcare / FMCG environment
  • In depth knowledge of Demand Forecasting in a Healthcare / FMCG environment
  • Very high level proficiency in MS Excel and other system requirements
  • SAP APO experience required
  • Preferred Qualifications :

  • Strong planning ability & able to work on own initiative
  • Excellent interpersonal skills with ability to lead cross functional teams
  • Qualification in a supply chain related discipline, logistics, supply management, demand management, operational management or MBA is desirable
  • Highly numerate and good knowledge of supply chain forecasting processes.
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