Systems Engineer (EUS) - Business Services, Philippines
Boehringer Ingelheim
Muntinlupa, National Capital Region, PH
5d ago

Description :

Basic Purpose of thePosition :

  • Partner with IT team members and the client community to deliver IT systems that utilize underlying technology solutions in support of business objectives to improve productivity and enhance processes.
  • Activities include analysis, interpretation, identifying trends and taking corrective action.
  • Responsibilities include leading and participation on project teams, and accountability for underlying technology within the respective area.
  • Duties may include baseline infrastructure operational support, administrative and maintenance duties.
  • Duties &Responsibilities :

  • Client Support :
  • Perform or advise IT colleagues onadministrative and maintenance tasks for assigned applications / systems.

    Troubleshoot application and system problemsthat have been escalated, evaluate scope of impact, and develop remediationplan.

  • Project / Solution Activities :
  • Support goals by participating on or leadingproject teams.

    Deliver on assigned tasks and action items.

  • Technical Focus :
  • Serve as an expert on existingapplications / systems and underlying architecture.

    Employ comprehensive knowledge to influencetechnology decisions.

    Identify IT or Pharma industry processes ortechnologies that could provide BI with a competitive advantage.

  • Documentation :
  • Determine documentation requirements andproduce documentation as required in support of baseline and project activities

  • Fulfill tasks of Account Life Cycle Management.
  • Requirements : Experience :

    Experience :

  • Working knowledge of and experience with life cycle methodology required.
  • Associate degree in Computer Science, MIS or related field with minimum 5 years experience; or Bachelor degree in Computer Science, or MIS, or related field with a minimum 3 years of experience;
  • or a Master in Computer Science, MIS, or related experience with minimum of 3 years of experience; or relevant Business or IT experience of minimum of 5 years.

    Mandatory Skills :

  • Expert level of technical understanding and demonstrated knowledge for their area of responsibility.
  • Ability to balance and manage priorities of multiple tasks to ensure timely delivery.
  • Ability to work independently as well as to be a team player.
  • Must adopt to rapid changes in technology and / or processes.
  • Basic knowledge of ITIL Foundation.
  • Additional Comments :

  • Required Language : English (Fluent)
  • Having other language skill is advantage
  • Ability to work during EMEA working hours. (2pm 11 pm Manila Time)
  • Who we are :

    At BoehringerIngelheim we create value through innovation with one clear goal : to improvethe lives of patients. We develop breakthrough therapies and innovativehealthcare solutions in areas of unmet medical need for both humans andanimals.

    As a family owned company, we focus on long term performance. Weare powered by 50,000 employees globally who nurture a diverse, collaborativeand inclusive culture.

    Learning and development for all employees iskey, because your growth is our growth.

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