TheDigital Learning Instructional Designer roleincludes understanding the internal and external customer needs andinterpreting and transforming them into learning material that serves to onboard and up-skill the employees.
TeleTech’s culture exemplifies an accelerated pace,customer-centric, and collaborative work environment that fosters unlimitedopportunities for personal growth and development.
What you’ll be doing :
DigitalLearning (DL) Instructional Designers will conceive, design, and develop eLearningand / or virtual training programs and materials utilizing the latestinstructional and distribution methods.
They will build innovative learningsolutions to best suit the content and audience. They use contemporary methods of adult learningsuch as social, mobile, experiential andinteractive learning to shape e-learning, virtual instructor-led, and blendedapproach content.
DL Instructional Designers are expected to understand the bigpicture of business performance requirements and tailor the training to meetthose needs.
What you’ll bring to us :
An individual that will lead every day, lives lifepassionately, seeks first to understand, acts as one and will do the rightthing .
while not being afraid to reach for the amazing! Of course, there aresome other requirements too.
These include :
Whatskills you’ll need :
Who We Are :
TeleTech is a pioneer in customer experience,engagement and growth solutions. Our 40,000+ employees serve customers in morethan 80 countries and 50 languages across social, mobile, and digital channels.
We utilize a holistic approach, applying solutions from our four customerexperience segments Consulting, Technology, Care and Growth to help companiesprovide an amazing experience to their customers, inspire customer loyalty, andgrow their business.
Our employees live by a set of customer-focused valuesthat guide relationships with clients, their customers and each other.
OurEnterprise Services organization is the machine behind our market-facingproduct and solution areas, enabling each of our segments to deliver for ourclients.
Whether Information Technology,Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of ourHuman Capital team members, we help to guide and simplify TeleTech’s businessprocesses and operations.