Credit Policy and Methods Officer
Security Bank Corporation
Makati, Makati, Philippines
3d ago

About Security Bank

We are the Philippines’ largest independent bank, having won countless awards over the years, including one of Euromoney's most prestigious industry awards in 2021 Best Bank in the Philippines.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 316 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos.

But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As a Credit Policy and Methods Officer , you will formulate credit policies and guidelines for consumer loans of the Bank to serve as a guide and reference for stakeholders in the good performance of their respective functions relative to consumer lending.

You will also ensure that these are updated, suitable to the requirements of the existing set-up, and aligned with regulatory rules and policies to be able to fully contribute to the attainment of overall objectives / goals of the Bank.

How you'll contribute

  • Formulate new and amends existing credit policies and guidelines based on the request of stakeholders and as a result of relevant impacting factors such as, but not limited to market competition, trends and development in technology, change in the Bank's organizational structure, systems, set-up, process, and overall goals, and update in regulatory policies, to keep the stakeholders well-informed and best guided towards proper and smooth implementation or handling of loans and related transactions.
  • Ensure that all requests and queries from other units / departments and branches are attended to and fulfilled immediately and accurately within the agreed SLA to promote the best customer experience.
  • Convey to the stakeholders the PM processes in a clear and logical flow to avoid back-and-forth communication which lessens the turnaround time to complete the request initiated by them.
  • Present information clearly and adjust the style and content of the message based on each individual, audience, and circumstance, for purposes of presenting PM Team and processes, performance, projects, and issues for a particular period.
  • Monitor quality and performance of accounts in the Bank's loan portfolio based on available MIS data and credit parameters in place to rationalize or justify recommendations to put up new or amend existing credit policies which consider among other things, policy deviations and documentary deficiencies, for dissemination to stakeholders and posting in the repositories / archives (Shared Folder, SharePoint) for permanent reference after clearance of concerned units or approval of proper authorities (e.
  • g. ROC, Segment / Group Head).

  • Conduct research and survey using the internet or structured banking-related interview to gather information from external sources - involving entities, such as but not limited to : competitor banks for industry-benchmarking purposes;
  • or regulatory agencies such as but not limited to the Housing and Land Use Regulatory Board (HLURB), Land Transportation Office (LTO) and Bureau of Immigration (BI)-for the checking of the Bank's compliance to certain regulatory processes to preclude violation and the updating of its checklist of requirements to ensure the constant relevance of the Bank's prescribed documentation.

  • Identify the need for innovating the Policy and Method team processes by providing valuable recommendations, presenting structured action plans in transforming ideas into an initiative to ensure that the services catered to the stakeholders are efficient and adjust to the changing times
  • Manage dealings with various units of the Bank in line with their independent assessment of credit policies and processes to ensure their uniform understanding / interpretation and implementation of the same
  • Ensure delivery of tasks is strictly observed so that projects are accomplished and delivered on time and no small details are overlooked.
  • Manage performance of oneself by being self-sufficient and recognized to be reliable to provide a valuable contribution to the Policies and Methods Team.
  • Ensure full awareness of developments and updates in regulatory rules, policies, and procedures based on released circulars / announcements of regulatory bodies (e.
  • g. BSP) or as advised by authorized units of the Bank (e.g. Compliance, Legal) to achieve a wider perspective of credit principles crucial in putting up holistic credit policies which consider market share, internal control, quality and risks, and their related mitigants.

    What we’re looking for

  • Bachelor's Degree in Business Studies / Administration / Management, Commerce, Finance / Accountancy / Banking or any related course
  • At least 3 years of relevant experience in Banking, Credit Card Companies, Leasing / Financing Institutions
  • Knowledge of the credit cycle process and credit policies (consumer loans) and regulatory policies particularly BSPs.
  • Equipped with effective written and oral communication.
  • Able to communicate effectively with internal customers (stakeholders). Analytical, proactive, and detail-oriented.
  • LI-Hybrid

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