Service Delivery Management M/F
STMicroelectronics
Calamba, Philippines
4d ago

Job description

Application Support Engineer

The ideal candidates should possess :

  • A degree in IT or Electrical Engineering / Computer Engineering or equivalent
  • Software development skills.
  • Good understanding of databases and SQL.
  • Good communication and organisational skills
  • Able to work as part of a team with minimal supervision
  • Good time management skills and able to work under pressure.
  • The main responsibilities will include :

  • Collecting, analysing user requirements and liaising between respective DIT Groups and software suppliers.
  • Participating in the design of systems with DIT Corporate groups, software suppliers and users.
  • Developing, validating and executing testing plans of new systems and new versions of already existing systems.
  • Deployment of new systems and new versions of existing systems.
  • Reviewing potential system enhancements, design possible solutions and relay to DIT Corporate groups for evaluation and possible implementation.
  • Supporting in the implementation and deployment of such systems.
  • Train and instruct users and trainers in the functionalities and use of systems.
  • Attend to user problems encountered in system use.
  • Document and maintain procedures.
  • Profile

    The ideal candidates should possess :

  • A degree in IT or Electrical Engineering / Computer Engineering or equivalent
  • Software development skills.
  • Good understanding of databases and SQL.
  • Good communication and organisational skills
  • Able to work as part of a team with minimal supervision
  • Good time management skills and able to work under pressure.
  • The main responsibilities will include :

  • Collecting, analysing user requirements and liaising between respective DIT Groups and software suppliers.
  • Participating in the design of systems with DIT Corporate groups, software suppliers and users.
  • Developing, validating and executing testing plans of new systems and new versions of already existing systems.
  • Deployment of new systems and new versions of existing systems.
  • Reviewing potential system enhancements, design possible solutions and relay to DIT Corporate groups for evaluation and possible implementation.
  • Supporting in the implementation and deployment of such systems.
  • Train and instruct users and trainers in the functionalities and use of systems.
  • Attend to user problems encountered in system use.
  • Document and maintain procedures.
  • Candidate criteria

    Education level required

    4 - Bachelor degree

    Experience level required

    Languages

    English (2- Business fluent)

    24 / 03 / 2020

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