13th Month Pay
Other Allowances and Incentives
JOB DETAILS : Company Profile :
Company Profile :
A multinational company and one of the biggest online retail and marketplace for sellers and consumers. It is an online platform for independent authors and later expanded to sell different retail products such as electronic devices, software, and many more.
Position : Mandarin Fraud Investigator
Location : Pasay City
Schedule : Dayshift (2 days off)
Industry : Shared Services
Salary : P80,000- P100,000 Gross Monthly
Work setup : Work on-site
Investigate suspicious activity and behavior that could pose a risk to customers, or merchants.
Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
Maintain site quality by enforcing policy and guidelines.
Take appropriate action based on established procedures and document those actions.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Bachelor's / College Degree graduates in any course are open to apply
Fluency in Mandarin and English (both written and spoken) with an ability to compose grammatically correct, concise, and accurate written responses
With experience in a BPO / Shared Service setup
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Excellent problem-solving skills.
Working experience in a related field is an advantage