Facilities Management Consultant
Makati, Metro Manila, Philippines
5d ago

At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life.

In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few.

Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future.

One of our core values is people first’, and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential.

You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives.

You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

Role description :

  • Main responsibilities may include some or all the below but not limited to below;
  • Building Operations Surveys

  • Monthly Reporting Wrangle data from all surveys globally into single database Create & publish standard reports on survey completion, scores, & follow-up actions
  • Long term governance Analyse for one off issues and longer term trends and flag these to workstream leadership and / or client Identify opportunities to improve supplier performance, service to customers, or the operation of the surveys
  • Planned Maintenance Change Review Process

  • Process monitoring Regular reporting on completion of review meetings and follow-up actions as recorded in the tool Monthly Data Quality notifications with escalations as required
  • Tool Management (SharePoint based) Ongoing refreshing and adjustments to the tool as required over time Tool improvements, new features, or bug fixes as required
  • Analysis & insights Investigate data on reviews recorded by client staff to identify ongoing issues or trends that could be pre-empted
  • Planned & Reactive Maintenance Work Order Reporting & Analysis

  • Build & maintain monthly reports for internal or client use (including KPI performance, SLA monitoring, etc )
  • Use reports & dashboards to analyse global work order data and identify insights Ongoing global or local trends or issues Data Quality issues or other anomalous data that may indicate performance or governance issues Trends in customer requests or supplier raised work
  • Performance gaps and risks not identified through the agreed client KPIs and metrics

    Qualifications & Experience :

  • Bachelor's degree with equivalent / relevant practical experience.
  • FM or Asset Management experience, including FM consulting, supplier management, AM consulting and / or FM supervision.
  • Require flexible working including ability to work outside regular office hours as and when required to communicate / attend meetings with US, UK and India.
  • Proficiency with MS Excel & MS PowerPoint and experience or demonstrable ability to quickly learn MS PowerBI, MS Access, and / or other data management and visualization tools.
  • Why Become an Arcadian?

    Our work with clients has a direct impact on people’s lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable.

    By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet.

    We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA.

    Working together with clients and using techniques like design thinking, we can get to the heart of our clients’ most pressing challenges and work together to solve them.

    As a global business, we have committed to support five of the UN’s Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all.

    But it’s not just the work that we do on client projects that benefits communities and our planet. As a global business, we are committed to making a positive impact to society by supporting local communities where we operate.

    To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030.

    Our Commitment to Equality, Diversity, Inclusion & Belonging

    We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions.

    Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you.

    Because each Arcadian has their own motivations, their own career goals. And, as a people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

    Transform Your World

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