Job Summary The Creative Technical Documentation writer works as part of the Enterprise IT Creative Division for Teleperformance Group IT.
The successful applicant will be responsible for creating technical documents and online manuals, explain complex information in a clear and concise manner and will work with IT staff to ensure accuracy of Teleperformance Software product descriptions.
If you have previous experience as a Technical Writer, we encourage you to submit an application.
Duties / Responsibilities The Enterprise IT Creative Division provides strategic communications and marketing services for Teleperformance Group IT products.
These services span across a variety of digital platforms and adhere to the Teleperformance brand and identity. This includes : digital strategies and web services, editorial and content strategies, visual communication, social media and integrated marketing campaigns.
Plan, develop, organize, write and edit how-to documentation for IT Products
Maintain a comprehensive library of technical terminology and documentation
Analyze documents to maintain continuity of style of content
Manage updates and revisions to technical literature Qualifications : 2-year degree in related field, or equivalent experience
2 years related experience preferred
Additional education may substitute for required experience and additional related experience may substitute for required education
Excellent written and verbal communication skills
Strong attention to detail
Able to write in explanatory and procedural styles for multiple audiences
Skilled at prioritization and multi-tasking
Proficient with Microsoft Office software
Has a good track record of attendance
Must be able to work North American time zone shift (EDT) at least for training before moving to daytime
Must be able to work in MOA / MAAX, Pasay office site