Technical Documentation Writer (MOA11833)
Teleperformance
Pasay City, Metro Manila
10d ago

Job Summary The Creative Technical Documentation writer works as part of the Enterprise IT Creative Division for Teleperformance Group IT.

The successful applicant will be responsible for creating technical documents and online manuals, explain complex information in a clear and concise manner and will work with IT staff to ensure accuracy of Teleperformance Software product descriptions.

If you have previous experience as a Technical Writer, we encourage you to submit an application.

Duties / Responsibilities The Enterprise IT Creative Division provides strategic communications and marketing services for Teleperformance Group IT products.

These services span across a variety of digital platforms and adhere to the Teleperformance brand and identity. This includes : digital strategies and web services, editorial and content strategies, visual communication, social media and integrated marketing campaigns.

Plan, develop, organize, write and edit how-to documentation for IT Products

Maintain a comprehensive library of technical terminology and documentation

Analyze documents to maintain continuity of style of content

Manage updates and revisions to technical literature Qualifications : 2-year degree in related field, or equivalent experience

2 years related experience preferred

Additional education may substitute for required experience and additional related experience may substitute for required education

Excellent written and verbal communication skills

Strong attention to detail

Able to write in explanatory and procedural styles for multiple audiences

Skilled at prioritization and multi-tasking

Proficient with Microsoft Office software

Has a good track record of attendance

Must be able to work North American time zone shift (EDT) at least for training before moving to daytime

Must be able to work in MOA / MAAX, Pasay office site

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