Inside Sales Manager
5d ago


Welcome to SITA... We lead one of themost exciting and advanced industries on earth. Around the world, nearly everypassenger flight relies on SITA technology, almost every airport and airlinedoes business with us, and it’s our job to support their operations.

As theworld's leading air transport IT and communications specialist, we’re committedto meeting the demands of the air transport industry around the clock, everyday.

Our Vision : Easy air travel every stepof the way


With us there are no limits for peoplelooking to explore the edges of possibility and beyond. Together, we Go.Far.

Challenge : Our people take onsome of the biggest challenges in our industry. They aren't afraidto think bigger, work harder and deliver smarter solutions that arecontinuously transforming air travel.

Opportunity : Taking on thesechallenges opens up a world of opportunities for our people. We make sure theyhave the chance to develop their skills, explore new horizons and grow theircareers on a global scale.

At SITA webelieve that creating and nurturing an inclusive culture is about who we are asan organization, and as an employer.

Diversity is more than a target to us,it’s a key part out of our collective identity and values.


Being an iSales Manager you will be accountable for driving the profitable growth by identifying,pursuing and closing business opportunities for Tier 3 customers with focus on standard products.

You will own the customer relationship by becoming the trusted advisor to client not only that apart fro this you will be equally accountable for supervising of the iSales Geo teams of accounts associates.

Your role will involve :

  • Driving all iSales activities as per short- and long-term objectives
  • Own and manage Tier 3 accounts up to 6 Tier 3 clients
  • Collaborate and support the (virtual) team involved in account management to ensure sustainable and profitable growth.
  • Develop maintain and execute ongoing Account Development Plans reviews to ensure full alignment focus and quality on priorities that all growth potential is identified and addressed;
  • and that all resources are fully aligned and effectively collaborate in achieving their objectives Engage with relevant stakeholders to identify develop and implement growth strategies.

  • Manage and build relationships with clients; become the trusted advisor / consultant for them; ensure customer loyalty and highest level of customer satisfaction
  • Gain deep understanding of the customer's business needs and use this to identify opportunities and plan for the continued development of SITA's business
  • Create opportunities to provide a unique or contrarian perspective during conversations; align unique insights to customer priorities and reframe the way customers view their business
  • Build sales pipeline for future growth with close collaboration with Marketing for demand generation; ensuring qualified marketing leads are converted to sales accepted leads for pipeline growth;
  • ensure sales forecasts are accurate and up-to-date

  • Ensure all customer requests are dealt with and services delivered as per agreed schedule
  • Work with a virtual team of individuals from Business Development Solution Design Commercial Management Bid Management Pricing Management functions etc.
  • effectively delegate and allocate work achieve highest alignment morale and engagement; coach / support individuals to support their growth and development

    We would like it if you have the below qualifications, knowledge and experiences :

  • Academic qualifications or equivalent business professional experience.
  • Deep understanding of IT B2B business and aviation industry
  • Excellent sales skills and sales leadership capabilities; exceptionally strong negotiation and consultation skills.

    If you apply we will carefully review your fit against the position criteria and feedback to you. If your profile does not meet the criteria, we will retain your profile as an active applicant for future consideration.

    If you need direct support, you can contact us on . Thanks for your interest in SITA


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